[hpatel]

Even if they can't do it right away, they should communicate a plan for how they are going to tackle this recurring issue. That's the whole point behind status.heroku.com / trust.salesforce.com. They are part of a publicly traded corporation with a lot of resources.

Extremely nerve wracking for new startups like ours.

[scorpion032]

I guess, it is always a good plan to have an instance deployable on Linode.

[Estragon]

If you have that set up, does Heroku give you any extra value?

[erichmond]

^^ This.