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by GarnetFloride 617 days ago
Checklist automation is a very powerful tool. Making a script that just calls the checklist that you walk through is the first step because you have to debug the checklist. It's really hard to automate something if you don't really known what it is you are doing, and steps are always missed. Once you debug the checklist you can start automating the steps and then you find the things that are easy for humans to do but hard for computers. That's the fun part. In one case I worked on, they automated the sales funnel, but then customers started asking for refunds and complaining online. Turns out the automation didn't work. I got a team together to get the customers happy and then did a Stalin's Postman test where we walked through the whole process. All but one of the steps failed. Now that we knew what was failing, we could start the process for fixing it.
1 comments

What's a "Stalin's Postman test"? I couldn't find anything for that phrase.
I can't stop thinking parent comment is ChatGPT output
We should delve into that.