[ta1243]

I got an uber the other day, had to wait 5 minutes for it. There were some taxis sat outside the station, but I chose uber because

1) I know it will take card. Last time I took a taxi the "card machine was broken" and "I'll drop you at an ATM"

2) I know I'll get a receipt, as a PDF, which I put into my expenses. Taxi drivers tend to be very grumpy about giving receipts

3) I know I won't get adverts - maybe this is just a New York thing, but last time I took a yellow cab in New York I was bombarded with adverts

4) I know I'll be going to the right place, without having communication difficulties and ending up at the wrong hotel or whatever

Price doesn't come into it.

And if uber can't gets its operational costs down below a taxi firm paying for a dispatcher and manager to handle paperwork etc, given the scale they operate at, then they really need their tech stack sorting.

[consteval]

> Price doesn't come into it

Not true, price did come into it, you just decided the price differential was fair. If Uber was 1000x more expensive then you wouldn't have taken it, even if they massaged your feet and kissed your forehead.

> And if uber can't gets its operational costs

They can't, because the idea itself is flawed. Taxi companies don't need a tech stack. It costs very little to pay some bloke 10 bucks an hour to operate a phone. Paying hundreds of software engineers is very expensive, and it doesn't really matter if you switch away from Ruby or whatever. That's the least of their worries.