His parents supposed otherwise before they knew about his online stuff, you're making it sound like they still felt that way about his online time too.
This is not the point. The point is you misquoted the article without understanding the full context, and was corrected. The parents weren't judgmental of an online life, they were just unaware. Matter of fact, on the documentary from one of the replies, it felt that they were glad their son had good friends who really cared about him.
Jeez. I understood the full context, I just wasn't even talking about that, and neither was the grandparent comment, I think. The "online life: wholesome or not?" debate has crept into this comment chain by accident.