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by HeatrayEnjoyer 619 days ago
If you're operating at scale you hire at scale. How do you suppose Target staffs their "at scale" brick and mortar stores?
1 comments
ahtihn 619 days ago
Yes, you hire L1 support staff at scale. You don't hire product developers to handle the scale.
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HeatrayEnjoyer 614 days ago
No one said to hire developers. Even L1 phone support would be a great improvement
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