[mrgoldenbrown]

I don't understand the focus on the pizza order. I guess it makes a better headline? There were multiple times the parents agreed to arbitration over the course of their using the Uber app. The pizza one was just the most recent. The real problem IMHO is forced arbitration in general, and click through contracts.

[janice1999]

> I guess it makes a better headline?

No. It is about the pizza order in the same way that Disney tried to get out of a wrongful death suit using terms in the Disney+ app account signup. No one ordering food or using a TV app knows about arbitration clauses which are so broad that they should be illegal.

[mrgoldenbrown]

But the pizza order was only one instance of several times the parents would have had to agree to arbitration. Even if the pizza has never happened, they would still have been stuck in arbitration.

[sickofparadox]

The pizza order alone though was both necessary and sufficient for the company to claim that they were bound to arbitration for a car crash. That clauses such as that are legal alone is ridiculous to the concept of justice on its face.