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by olouv 618 days ago
It appears that issues with payment setup were delaying relief efforts, as indicated by this tweet: https://x.com/elonmusk/status/1841207137420132549.
1 comments

My folks in the area just got power and data a day ago. That seems like a gotchya, how can you do anything for setup without power nor internet access?

This kinda feels like musk offering to help the Thai kids trapped in a cave. The "pedo" guy pointed out the offer of help was useless. If you have internet access to set up payment, then you have internet access... Am I missing something? That and a lot of folks in Appalachia didn't have money to buy supplies, let alone a starlink sub.

I do applaud any help going to the area nonetheless. I hope I'm missing some big pieces, and am started to feel this is a distraction.

When you turn on the device, when it's brand new you get an hour free Internet to set it up. Now you get 30 days.

You can get a full refund on the hardware if you use it for under 30 days

That does raise the utility - thank you for conveying that info.