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by cs702 5100 days ago
calinet6: the fact that you're no longer sending 'broadcast' emails, nor consciously updating people about the changes in your life, and that "no one cares where you work or what you're doing anymore" are just more examples of gradual but dramatic changes in behavior resulting from the use of Facebook.

Unless Facebook has made some truly ground-breaking advances in AI, the company's algorithms cannot anticipate how users might modify their behavior in response to the algorithms themselves. AFAIK, that's not possible today.

Over time, this utter lack of 'intelligent auto-incorporation of feedback' might show up as people sharing 'fake' instead of real feelings, or as 'social' graphs diverging significantly from the true state of real-world relationships, or as automatic sharing of 'relevant' information (like ads) that look great to the algorithm but in hindsight are misguided.

(BTW, in my view, this is one of the biggest long-term risks for Facebook's business: that society over time learns to 'route around it' and it gradually loses relevance for day-to-day use.)

FWIW, I do agree with you that no one knows with certainty how society will change as a result of Facebook and its ilk.

2 comments

I think you may have mashed up 12 different parts of my response and randomized the order... anyway. Yes, you have a point, but there's no algorithm at play here, it's simply that people are changing their behavior based on the fundamental and uncomplicated premise behind facebook itself: the sharing of personal information among a group. There's no need for an AI to anticipate that or guess behaviors. The simple fact that the information is shared as intended is enough to elicit the result I described. It's very simple. Complexity arisen from simple beginnings.

I think the behavior change that you were talking about originally is a bit of a stretch—most people have integrated Facebook and the like into their social fabric. It has become another level of communication, and at all levels and at all times we present a version of ourselves to others, whether facebook or not.

I don't believe the "social algorithm" needs to anticipate this natural human behavior any more than a telephone needs to anticipate it and change your conversation to feel more personal. Facebook is simply the format we're communicating through. I think it has to do more with the audience the format involves than anything else, and with Facebook, it's simply the self you present in the public non-anonymous space. This space has existed before, and Facebook is just a digital version. If people want something different from this that compensates for this behavior change, they won't use an AI algorithm; they'll just use a different platform. They'll chat, pick up the phone, or visit in person. Simple as that.

I think most people do this just fine. Like I said, my conversations with friends change because they know more details about my life, but they don't necessarily get worse or more impersonal. In fact they may be better since we're less focused on the trivial. The writer of this article may not have that perspective, and that's fine, but I think she's ignoring many advantages of the communication format that Facebook provides while emphasizing all of the disadvantages.

Unintended consequences are a fact of life. What the "company's algorithms cannot anticipate" is simply a specific instance of the more general problem that we cannot predict the future, nor can we run a simulation of the universe to see what the consequences of something will be. This is not at all specific to facebook, designing and adjusting systems like this will probably remain a task for humans for the foreseeable future.