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by engomez 630 days ago
My understanding is that Q is a general purpose internal ai/search service - similar to Glean or Microsoft's equivalents.

Our tool focuses on support use cases (customer-facing or internal-facing), which means we can go deep with workflows like detecting gaps in your documentation and focusing our efforts on quality around these scenarios. Generally our support copilot intro'd here also generates dynamic UIs so goes beyond a normal chat interface.