[swombat]

I have three questions:

1) WTF?

2) How close is pg to this whole mess? I'm guessing this is no longer in his sphere of influence, but it would seem that given that Wakemate is a YC company he should probably clarify YC's position on this debacle. I realise this is more a question to pg than to you, but I guess you might have an opinion.

3) Do you think the problem that ultimately killed the company was a mismatch between the founders, or did that evolve as a result of the multitude of problems that the company encountered? I'm getting a hunch that all these mistakes by the company could have been the result of lacking a clear direction/leadership.

[timbowen]

1.) LOL I dunno!

2.) I never talked to PG, I can't speak to that.

3.) The problems were absolutely cumulative over the course of development. Neither Greg nor Arun were engineers or technical in any way and the hardware developer had a full time job that was not WakeMate. I started ~1.5 months before launch and was told the hardware was functional. I managed to get the iOS version to work most of the time but the firmware was hosed in such a way that pretty much all units would fail over the course of a few months.

[davidroetzel]

> the firmware was hosed in such a way that pretty much all units would fail over the course of a few months

I initially had some good experiences with the android version which then got more and more unreliable until I stopped using it altogether. I was led to believe that this was due to bugs in the android app. Are you now saying that it is actually a firmware bug on the devices?

And if yes, is there any hope to have this fixed once everything is open sourced?

[timbowen]

We fixed one of the issues. I processed enough returns on refurbished units to know that there were still several bugs. One of the main complaints is that the wristband would be dead in the morning - I believe this was caused by a firmware defect that caused the bluetooth radio to blare at full strength all night. That being said this was almost a year ago so I might be misremembering specific issues. One thing is for sure though - there were bugs even after we revised the firmware.

As to fixing the firmware - that's absolutely possible although we made some non optimal decisions with the hardware itself that caused the WakeMate to waste a lot of power. That's one of the reasons why the WakeMate's battery is comically large for the amount of usage you get out of the device.

[spydertennis]

The firmware was fixed. Only the initial batch of units that was sent out had the issue. And almost all of those were refurbished by us.

[ckrailo]

Sigh, that would have been nice to know. Arun told me to unpair and pair the wakemate again. That was it. After telling him that didn't fix it, I got no response. :\