[TehShrike]

I've never worked at a megacorp, but if megacorp employees believe that it is more acceptable for them to cause issues for customers than a 3-dev company, that really seems like a skill issue for the megacorp.

If it is unacceptable to cause that downtime, you write code that makes the downtime much less likely

[collingreen]

I expect the scale here is not apples to apples. A three person team is often on a small product and downtime is often a catastrophe like truly broken for customers. Meanwhile a megacorp is often many many large products and downtime usually means a piece of one of them is degraded.

My random guess is that the "downtime" is fairly proportional to the scale difference with megas probably taking the edge.

[beacon294]

Often it's from slippage between 2 teams systems where a contract never existed. Often even the relationship causing the incident is unclear.