[WorldWideWebb]

Tesla does a lot of the “slick” features very well, but at least for me, they have been failing miserably at the basics:

- customer service: took 3 weeks to get my last service appointment, so I couldn’t drive my car for that long (service was because the charge port door wouldn’t open); was not told that when I had to replace the touchscreen (it had bubbles in it and I live in a very moderate climate), I would no longer have a radio.

- basic/critical features being poorly designed or seemingly had little thought put into them: see the above charge port door issue; window seals that drip going through the car wash; no physical controls for anything so you have to focus on the touchscreen while driving; other random fit and finish issues just due to substandard workmanship.

- substandard software: frequent issues and bugs with basic operation; after my touchscreen was replaced, the glove box pin no longer opens the glove box (minor nit, but annoying); loads of other random little annoyances.