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by dheera 637 days ago
ChargePoint is usually fine. I've rarely had problems except in rare cases where the cables were cut, presumably by some MAGA person.

EVgo and Electrify America routinely fail at the payment-charging stage for me. The Tesla is expecting to get charge as soon as it is plugged in; the charger on the other hand wants me to plug in BEFORE payment, and payment takes FOREVER by the time I open the app, inevitably have to re-log-in (for some reason ChargePoint keeps me log in but the others routinely log me out), forget my password, reset my password, then locate the goddamn charger stall ID zooming in from a map of the US and then have to search some stupid IKEA-like name of the actual charge station. By the time I finish this the car has already given up and when the charger catches up to telling the car "hey I have charge now", it's too late.

The real workflow should be either

(a) tap a EMV credit card, approved, THEN plug in, no app needed

OR

(b) scan a QR code, Google/Apple Pay, THEN plug in, no login needed

The charger should facilitate immediately delivering charge as soon as it's plugged in to the car.