[xkcd-sucks]

    > you get hired to work with mostly irrational actors (sellers and buyers).

AI-scale personalization could help here, assuming macro scale irrationality is mostly rational in consideration of individual values (e.g. character of neighborhood, character of permitting-related town departments, etc)

which could maybe turn out better in the short term as tools for human agents, but still

[Raffi_Isanians]

I wouldn't say our clients are irrational, but I agree that buying a house can be stressful. The goal is to anticipate and address all of our clients' questions, including those they might not even know to ask. From our experience, this significantly reduces the frustration that typical homebuyers often feel during their purchase journey.

TLDR: Oftentimes the agent not being proactive is the cause of the buyer's behavior.