[mc32]

What city were you born in: “Millwaukee”. The agent would be able to tell it was Milwaukee, but if he or she typed “Milwaukee” it’d go “bzzzzt” just because the user typoed the input initially at set-up.

[01HNNWZ0MV43FF]

It's still awful security. city of birth is public info

[mc32]

It’s just an example to illustrate a point. Coulda been “Starbux lovers” instead of “starstruck lovers”.