| Did you get Meta or a lawyer to clear your usage, especially after you introduce monthly subscriptions, against the WhatsApp Business Policy? I looked into it previously, and it seemed to imply software services were not welcome. From the WhatsApp Business Policy[1] (emphasis mine): > 4. Prohibited Organizations and Restrictions on Use > ... > If you use Catalogs, or provide any other commerce experiences to sell or otherwise facilitate the exchange of goods or services prohibited by the Meta Commerce Policy, then we may prohibit you from using some or all of the WhatsApp Business Services. And the Meta Commerce Policy[2] says > Prohibited Content > 16. No item for Sale: Listings may not promote news, humor, or other content that does not offer any product for sale. > 19. Services: Services may not be listed. > 22. Subscriptions and Digital Products: Listings may not promote the buying or selling of downloadable digital content, digital subscriptions, and digital accounts. It was unclear to me whether this applies only to marketplace-like platforms, or any service or product that you provide yourself. A tenuous ground to build a company on. [1] https://business.whatsapp.com/policy [2] https://www.facebook.com/policies_center/commerce |