I believe it is a good idea, especially because there is a huge CYA industry out there and Gartner owns a huge chunk of it. But very difficult to implement correctly.
For example this one has a serious issue. It doesn't consider that things might have changed. So, a review might be complaining about a missing feature in a particular product but now fully implemented.
I asked it for a side by side comparison for two enterprise products. It told me that a particular feature was missing from the product. I googled and found the referenced review from Jun 2022. The feature in question was implemented in 2023.
My first experience with exploring Gartner is going to be next week so I am curious how they handle such issues.
Hey there, thank you for this! Having up to date reviews would definitely make this a better tool, but for the current stage of the project this is not currently done. As we try to validate the idea first.
For example this one has a serious issue. It doesn't consider that things might have changed. So, a review might be complaining about a missing feature in a particular product but now fully implemented.
I asked it for a side by side comparison for two enterprise products. It told me that a particular feature was missing from the product. I googled and found the referenced review from Jun 2022. The feature in question was implemented in 2023. My first experience with exploring Gartner is going to be next week so I am curious how they handle such issues.