[darby_nine]

It's clear google wants to be a dumb pipe rather than a business that's responsive to end-user needs.

Unfortunately, they're also notoriously unreliable as a dumb pipe.

[postsantum]

Their end-users are advertisizers spending millions. For them Google is probably very responsive. The rest of us are users of pet projects at best and product at worst

[darby_nine]

The term end-user does not refer to advertisers by definition. Typically most people use the term "user" to refer to humans.

You're not wrong, but advertisers are a cancer on society that not only do not contribute any value but actively destroy the world around us. it's difficult to assign anything but deeply negative value to their needs and concerns.