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by zrobotics 642 days ago
Unfortunately not. I'm currently embroiled in a complaint with my state's public utilities commission with Verizon. Verizon's corporate reps 'upgraded' my grandfathered plan without my consent while switching devices, and their phone reps truly don't care about the threat of regulatory bodies. So even with an actionable legal threat and a case number, their phone support has not at all been responsive.
1 comments

Ah so this is the real reason verizon has been pushing people to upgrade and sending new boxes.