[otteromkram]

Priority tech support when everything blows up is usually the number one reason.

[dewey]

I have a hard time thinking of cases where you need support or priority support for developer tooling like Docker. It’s not like Docker Desktop is running in production.

[chuckadams]

“The update failed on 200 desktops.”

“Performance is crap when running BlahBlah Management Suite.”

And so on. You don’t necessarily call support when one dev has an issue, you call when they all do.