[kloop]

The best book I've found on this subject is Moral Mazes.

It's from about halfway through the process you describe. If you don't have time to read the whole thing, look for the section on "milking the plant"

[wpietri]

Ooh, thanks for this tip. It looks great. Here's a summary: https://www.agsm.edu.au/bobm/teaching/BE/Cases_pdf/jackall-s...