[diggan]

Sounds like the problem (for a platform like this) is that they have "business goals" in the first place. Freedom of speech shouldn't be up for sale, especially when it comes to discussing sensitive topics and creating a for-profit business around that would do just that.

[text0404]

so people shouldn't create apps/tools/sites where others can communicate with each other unless they're willing to forgo any moderation? how does that work?

[diggan]

Not every service with user-generated content need to try to cater to maximum freedom of expression, so it first of all doesn't apply to any service with user-generated content.

Secondly, my point is that if you do have a service that is trying to optimize for freedom of expression, mixing in needing to earn money on top of that, is bound to leave you almost penny-less, as advertisers don't like an environment like that and people needing to be anonymous aren't as happy to donate.