[mnicole]

We've been using it at our company since sometime around September with anywhere from 80-100 employees. Despite my efforts to get sales staff engaged in the product, they haven't picked it up because it isn't intuitive enough nor does it work similarly enough to Facebook (despite the visual rip) for them to be comfortable with it. I've had continued issues with the UX (enter posts instead of creating a line break, can't edit posts or replies, no way to organize posts by chronological order only instead of whichever post has the latest response, showing when private groups are created on the public wall, the way it deals with files/attachments, users not understanding how to stop receiving the sludge of email notifications it sends by default -- not to mention how it doesn't strip email signatures when you reply that way -- and lots of other things) on top of some gnarly early-2000s-esque UI. The product just looks and feels broken and I've been interested in seeing how larger organizations use it because (and I think I've posted this sentiment on HN before) there's got to be tools out there that are better put-together and user-friendly (Jive, et al?). As such, our staff still relies on email, document servers and our internal CRM.