For me it's hard to reconcile what is a good initiative to ostensibly reduce waste, with the reality of ordering at least one of their products. For example I couldn't get a screen replacement at one point unless I ordered a kit, but I needed 2 screens, so I ordered 2 kits and now have redundant, specific, toxic, tools, only some of which actually helped perform the repair.
I'm thinking of the heating liquid pad, which gave me a bit of a laugh and didn't work, the plastic spudgers that were too soft to be durable, the precut adhesive strips that almost seemed insultingly ineffective. The actual handles and screwdriver bits were great though, so mixed feelings, I just hate waste.