[benoau]

The judge in the Epic case said they had a 70% profit margin on their App Store fees, ignoring that multiple other groups of people are also funding the iPhone ecosystem and by the time these fees are being collected from users several hundred billion dollars in other revenue has also piled up. They said Apple wasn't investing anything in app moderation.

> At other points, she says Apple “does a poor job of mediating disputes between a developer and its customer,” and it’s been “slow either to adopt automated tools that could improve speed and accuracy or to hire more reviewers” for its app review process. “Apple’s slow innovation stems in part from its low investment in the App Store,” the ruling elaborates.

They have had famous goofs too, like Schiller complaining is anyone watching the App Store, after they featured a very low quality clone app so it's not necessarily a deception on the developer's part.

Meanwhile Apple claims to have about 500 app reviewers doing 100,000 reviews per week: https://www.apple.com/app-store

So I guess the answer is, they just keep all the money and aren't liable for squat.

But maybe they just need Patreon, xCloud and WeChat users to give them hundreds millions more each year before they can afford to do the job they demand they have to do, that they invented for themselves, that they fought viciously world-wide to prevent anyone else doing lol.

[Terretta]

> Apple “does a poor job of mediating disputes between a developer and its customer”

As "its customer" users buy retail from developers in the app store because they know (personally or anecdotally, such as from parents whose kids used IAP) that dispute goes my way. And then, most buyers never dispute. So win win for end user and upstanding developers who "get" what the ecosystem is about, win lose for end users versus exploitative apps.

At the same time, IAP is the worst thing Apple's ever done.

It — through short term benefits at the expense of long term trust — has done to software what Google Ads did to contentful web sites.

Ultimately, there's a straight line from IAP and apps it attracts to why EU is using adtech-drafted (and ad-supported media drafted) legislation to dismantle Apple's product experience.

In the long run, IAP and its consequences are likely to cost Apple margins trillions.