[opless]

It's very difficult indeed to argue, when you're giving very little information to back up your assertions.

If you're not given clear briefs, and you accept the work, then it's clear to me that as an industry you've allowed this to go on too long ;)

Let's face it, you're unable to be shifted from your viewpoint. So the utility of this discussion is approaching zero.

I hope your situation improves. Especially with the cranky software! I'm very curious what the software does as I'm always looking for a niche product to build!