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by kgeist
656 days ago
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A few days ago I prototyped an AI chatbot which has access to our product's documentation and so far whatever I throw at it, it answers pretty well, without hallucination. It uses GPT4o-mini and OpenSearch for hybrid search (with custom parsing and indexing). After answering a user's question, it also links to the articles where it found the information. My conjectures are: 1) Their bot had bad retrieval. 2) Their bot had a subpar prompt. 3) Their bot had a subpar LLM. 4) Their documentation is a confusing mess. 5) I didn't test my AI chatbot well enough :) Without the specifics, it's hard to draw conclusions from the article. |
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