[hiatus]

Can you link to the letter you are referring to? The top few results of my search had no mention of reversible decision making.

[lelanthran]

Try searching for 1-way vs 2-way decisions

[hiatus]

Here is the 1997 letter to shareholders that I found: https://venturebeat.com/wp-content/uploads/2010/09/amzn_shar...

edit: I think I found it: https://www.sec.gov/Archives/edgar/data/1018724/000119312516...