[justindocanto]

It's really uncool to blame your poor planning on other people. This is a business not a frat party you forgot to text somebody about. You're the owner of a company that is taking other peoples money for a service. You dont get to say "Sorry guys, I was moving". I mean, are you serious? That's your excuse. You could have easily delegated some time or had an employee handle support and offset your move dates in order to offer seamless support and not put peoples trust and their own customers relationships on the line. If i was your customer I would immediately jump ship.

Also: 3 weeks of no response is far from "quickly" becoming snipe. I could understand if that mans blog post was after 3 days, but 3 weeks? Come on. You guys fucked up.