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by vailripper
5104 days ago
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I was in the exact same situation, unfortunately. Had everything built out, with a final nagging notFound error. No response for two weeks, tried twitter, email, phone - nothing. Eventually I learned of their acquisition issues when Sean responded to a post I made here: http://news.ycombinator.com/item?id=4101870. If customer service comes down to responding to angry HN submissions, something is seriously wrong. At the VERY LEAST turn on an auto reply for support requests that explains the situation. Anyway, best of luck. |
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