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by olliej
648 days ago
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I saw that too, but from the article the 19k fine is after they (seemingly proactively?) refunded the bets. It _sounds_ like the fine is a result of them failing to inform users of why the refund was issued (honestly it seems like saying "hey, we found an issue, we've refunded your gambling" seems like a better bet from a customer appreciation PoV, but maybe they were concerned about lawsuits or something? but going a step further and saying "hey we found a bug, so we've refunded your bets because the bug means the game was unfair[1], and here's $50 credit on your account" seems like it would do much better, and be functionally free because it would encourage more gambling) [1] Gambling like this is fundamentally unfair, but there's a weird pretense of fairness that gambling companies are allowed to present to the world for some reason. |
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