[metrognome]

I live in an apartment complex that uses RealPage. My roommates and I re-signed the lease earlier this year, with a projected 15% rent price increase. We then walked to our leasing office to ask about it, they simply cancelled the increase. We're now paying the same rate we were last year.

I am fairly certain that 15% increase was the automatic recommendation by RealPage.

[thisisnico]

It may have been an illegal increase, any apartment built before 2018 in Ontario is subject to rent control, 2.5% was the max this year.

RealPage would only have an affect on new leases with new apartments.

Your lease does not renew, it automatically goes month to month. They can't cancel a lease, they would need a reason to evict and apply for it at the LTB.

[metrognome]

I live in California.