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by datavirtue 665 days ago
I bought a bed that when built according to instructions would end up broken. I tried to blame my son, then I dug in on the details. Absolute garbage. Through it in the box,sort of, hauled it back in and demanded my money back. While I was waiting in line I was staring at signs exclaiming the policy about no refunds. Dude saw the look on my face and didn't say one word, just gave me money back. I ordered a replacement from Amazon made out of steel.