[raxxorraxor]

I would switch brands instantly. This is a company that has no customer orientation and I have never seen a company recover from that (they might have financial success, but they will never create good products again). They probably will sell you expensive crap. This time the device was fixable, but the manufacturer worked against the user on that.

[tracker1]

So, you'd rather spend $12k+ to replace the entire system just to spite the manufacturer over making a minor patch to support a new tablet yourself?

[voyagerfan5761]

Shouldn't have to replace the aircon/heat-pump components, only the controller hardware. OP indicated that a new control system would be about $1700 (I assume AUD), or 14-17% of their 10k-12k estimate for the whole build.

Unless this scummy manufacturer also works with the aircon makers to lock those to their controllers. (That would be a great lawsuit to watch.)