Hacker News new | ask | show | jobs
by BenFranklin100 655 days ago
Pro tip: avoid buying expensive electronics or power tools on Amazon. For instance, Amazon is not a distributor for Milwaukee power tools. Milwaukee will honor the date of manufacture stamp for the warranty, but not the date of purchase from Amazon. I bought a ‘new’ Milwaukee power tool off Amazon which had a manufacturer date of three years ago. Another “new” tool was obviously used. Milwaukee will however honor the date of purchase if bought from Home Depot, which is an official distributor.

Amazon still has a huge problem with its third party vendors. We got screwed with several ‘new’ Lenovo laptops that went belly up in six months. And I don’t believe Amazon has fully sorted out their SKU problem where third party vendors launder used products with new. If you see something cheap on Amazon, there’s almost always a reason.

1 comments

It should be illegal for companies to sell products like this without a giant warning. "Your warranty will not be valid, since we're not even supposed to sell this product."

It feels like fraud. Wild that it's A-OK for Amazon to profit on this at the expense of the consumer.

"Unauthorized retailer" doesn't mean they shouldn't be selling the product, just that they don't adhere to the manufacturer's pricing and advertising policies.

So to flip it on its head, why should the manufacturer be allowed to constrain the warranty just because a retailer doesn't toe the line on pricing?

It’s sleazy behavior for sure, which is why I no longer buy any expensive items off Amazon.