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by Dylan16807 654 days ago
99% is down three days a year, and 99.8% can still go down for 17 hours each year.

Neither of those is particularly hard to reach. The cost increase to go from one to the other is not a big percentage.

What do you even get if the SLA is breached? Looking it up I see it excludes planned maintenance, and "in the event the Service availability drops below 99.8% for two consecutive months, Customer may terminate the Service". That's useless.