| I'm pretty sure it's because they're not paying full attention, even worse, sometimes already building an intense narrative with only few items internalized inside their brains. I also feel that this is happening more and more, since there's more rewards for giving very small pieces of attention and energy to a bigger pool of people, instead giving extra energy or attention to a smaller pool of people seeking for one's help. I'm just facing this with a contractor doing repairs in my house, a month ago was finding a decent mechanic to fix just 2 issues on my car. The first promptly finds energy to discuss things it receives through social networks or messages, but can't provide a decent list of things that I need to provide him to finish his work faster. The second case took a lot of time and discussing with 6 different mechanics, until th car broke and it was towed. I'm seeing this more and more, unfortunately. |
The only interaction possible is they can tell you the problem, then you can give them a list of things to try, and they can do nothing but give feedback on each step, in order, and you arent bothered until they at least respond something for each step