That’s a glib, low effort dismissal but it makes sense if you consider it.
It’s like people that kept going to the library even with Google around. You’re not playing to the strengths of AI and relying on whatever suboptimal previous method you used to find the answers. It does really, really well with very specific queries with a lot of looks ups and dependencies that nothing else can really answer without a lot of work on your end.
I mean if my dentist adds a Helpful Super GenAI Infused Chatbot that can't book appointments or answer any questions about their services no amount of "you're holding it wrong" insistence about LLMs in general will actually make it useful to me.
The point is ChatGPT's wild success doesn't automatically mean consumers want and possibly will never want a chatbot as their primary interface for your specific app or service.
It’s like people that kept going to the library even with Google around. You’re not playing to the strengths of AI and relying on whatever suboptimal previous method you used to find the answers. It does really, really well with very specific queries with a lot of looks ups and dependencies that nothing else can really answer without a lot of work on your end.