[TacticalCoder]

> This is Henry Ford / Steve Jobs talking about faster horses. You’re not asking your customers what to build. You’re asking them to help you understand the reality against which your logic plays.

There's also this joke that the absolute scariest thing ever is an user with an idea. As in:

"I need to go from A to B", so far so good, that's what we need to know an act on. Then the user has an idea: "What if midway I could change to a fresh horse?".

I mean, sure, yup, it's been done (changing horse midway to quickly deliver a letter)... But that's not how cars were invented.