[mike503]

They've spent so much on celebrity endorsements and so many of the Subways near me suffer from quality control issues. The one closest to my house cannot get a single order correct. Delivery drivers get frustrated waiting even when it's not busy. It's supposed to be 24 hours, but is closed at random times and is simply just unreliable all around.

It's like everything else, profits have been prioritized over everything else. There's simply no reason they have to be in trouble other than greed - overexpansion, advertising a ton but not enforcing quality (which is probably cheaper, but not useful)

I don't care who some famous sports players pretend to like, I want something I can depend on. Subway is the McDonald's of sub sandwiches. They've done so many menu changes and got rid of one of my favorite things, and their reshuffling and rebranding drives me nuts.