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by piyushtechsavy 677 days ago
Hello Karthik. This seems interesting. Will this be safe to use in terms of data privacy?
1 comments

Yes piyushtechsavy - We are GDPR and SOC2 compliant - and we don't capture any sentivite PII data from the users. You can also control what UI elements to be masked in the sessions that are created. And RB2B provides leads only in the US region, hence they don't need to be GDPR compliant - so if you're using Zipy+RB2B in the US - what we are offering is totally safe and legal.

If you are in the EU, RB2B doesnt give leads - so there's no question of privacy there. And Zipy anonymously captures session recordings and is GDPR compliant in EU region. Please refer to our documentation and lemme know if you have any questions: https://docs.zipy.ai/getting-started/sensitive-user-data