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by jamesjamesdupre 670 days ago
This is all very true for a small startup and some kinds of skunk works projects.. Many companies Google's size don't allow you to work that way in general, and in some sense don't benefit from it because gaps caused by no need to write things down are too hard to fix later and more critical to them than not shipping at all.

If I had to guess, Google's problem is probably that they created ephemeral written text as the primary solution for communication. It is neither good for speed nor good for documentation as a consequence.

2 comments

> ephemeral written text as the primary solution for communication

Was this only to avoid the cost and annoyance of legal discovery, or was there some other reason? It seems obviously bad.

> they created ephemeral written text as the primary solution for communication

What would that be? They do everything on Signal?

They aggressively delete logs from their internal chat server to avoid discovery
That seems like an extraordinarily bad long-term strategy.