[michaelmior]

I'm the same way, and I don't have any data on this, but it's possible that we're in the minority. This probably isn't the case, but hopefully anyone implementing such a system has thought through whether it will actually provide any value.

For example, if you had an existing IVR system and you tracked menu options and found that a significant portion of calls were able to be answered by non-smart pre-recorded messages, upgrading to an AI voice agent could be a reasonable improvement.

[sumanyusharma]

Our customers, who build voice agents, are often asked by their customers to make their voice agents more human-like and flexible. Their clients — businesses like pest control and automotive repairs — value providing a personalized experience but want the convenience and reliability of a 24/7 booking and answering service.

[ori_b]

Can I upgrade to a web form instead?