Hacker News new | ask | show | jobs
by meiraleal 672 days ago
There is not even one reliable and proven "voice agent" yet (correct me if I'm wrong but the best available, elevenlabs, isn't that great yet to be a voice agent) but there is already companies selling the test of voice agents?

Selling shovels on a gold rush seems to have become the only one mantra here.

2 comments

It's a bit of a catch-22.

Making current voice agents reliable is incredibly time-consuming and complex. This challenge has kept many teams from pushing their agents into production. Those who do launch often release a very limited, basic version to minimize risk. We frequently talk to teams in both camps.

As a result, there aren't many 'killer' voice products on the market right now. But as models improve, we'll see more voice-centric companies emerge.

Teams are already calling their agents by hand and keeping track of experiment runs in a spreadsheet. We're just automating the workflow and making it easier to run experiments!

As a test, I asked GPT to call my phone company and get my account balance. It worked and even declined some program they tried to sign me up for. Blew my mind.
What were the steps to get it to make a call?
I just set my phone next to another phone and put them both on speaker. It didn't actually dial a number, but I'm sure it could if you used the API and gave it a "tool".