[its_so_on]

if my friends and I have problems with your product, it doesn't matter how reliable your research spins it as, I won't believe you. Forget research: make something my friends and I, or people I hear about, don't have problems with. That's all I pay attention to, and it works a lot better than the alternative. (paying attention to whatever you "prove" at a statistically significant level - nevermind how many commissioned studies you don't publish, thereby completely invalidating that statistical significance - and ignoring anecdotes simply doesn't work, for me or anyone else.)

This article is literally asking for the right to lie (under the guises of 'research') and asking us to mod down anyone who calls them out on it. It really takes some face to say "Ignore what you experience - and vote down the experiences of others - and trust our data instead."

Next you'll sell me the most reliable cloud on the planet. All the responses on the article say they've had nothing but problems and downtime. But, I should just ignore these, right?