[fmj]

My friend has the opposite problem. The ISP's map claims to offer fiber service on his whole block, and if you type in your address they'll even offer service at that specific address. The problem is his block is at least 80% multi-tenant dwellings, and they'll only do new installs if everyone in the building subscribes. They don't just want permission from the landlord to wire the whole building at once to save time if future tenants subscribe, they're just not gonna do it unless everyone pays. In my friend's case, they didn't even tell him this ahead of time, despite explicitly saying he was in an apartment on the form he filled out when he attempted to sign up. They just "helpfully" change it to a request for DSL service. This was explained to my friend by the technician that showed up with DSL hardware only capable of a faction of the speed he was currently getting on coax. Obviously, he refused service. Then he got to fight AT&T for a few months over bills for DSL services he never requested, and rental for hardware he never accepted.