[lukan]

"Normally I’d rather not be operated on by a surgeon so strung out that"

Normally no one wants to be part of a "mass casualty event" but if one ends up in one, I would be glad if competent people do the best they can and not stop on arbitary regulations meant for normal times.

[alwa]

Absolutely, and I hope that I didn’t give the impression otherwise. In times of crisis I’m immensely grateful that most everyone will step up beyond their normal responsibilities.

I’m even more grateful that leaders like the author have spent their careers developing the experience, instinct, discernment, credibility, and fortitude to make the right adaptations under pressure.

I’d even agree with the original comment that a good leader trusts their people and gets out of their way. I just think that manifests differently in steady-state operations than during crisis.