[chimeracoder]

> One of the big problems with Pixel phones is their lack of thorough testing. You upgrade and suddenly you encounter strange Bluetooth issues, call problems, or other features that were working fine before but suddenly stop functioning. Tons of people will be complaining about this in forums, and you won't receive any updates to fix them for months. IMHO all Pixel phones are just developer devices and you can't seriously use them as daily drivers. Adding more AI features won't help unless they start taking their customer service seriously!

I've been using the Pixel/Nexus phones for over a decade, and I find this complaint bizarre. I've had issues with the phones (just like I have with my Apple hardware) at times, but nothing like what you're describing.

The real issue with Pixel phones is not that their software or hardware support is worse (it isn't) but the customer support. If my iPhone breaks under warranty, I can walk into an Apple store and get it fixed or replaced immediately. When my Pixel device breaks, even though I live near the flagship Google store, the best Google will do is send me a replacement phone "within 5-10 business days".

The customer support experience is a huge issue, and I wish Google would do something about it. But the other points don't resonate at all.

[eldaisfish]

More than once, pixel devices were left unable to call emergency services - 911.

Just imagine, you are in a life or death scenario and your literal phone has a bug preventing you from calling help.

All other issues are minor. I cannot forgive a bug of this nature.

[chimeracoder]

> Just imagine, you are in a life or death scenario and your literal phone has a bug preventing you from calling help.

> All other issues are minor. I cannot forgive a bug of this nature.

Does that mean you will never use Verizon, AT&T, or T-Mobile, all of which have had carrier-wide 911 outages? Will you never visit the state of Massachusetts, which had a state-wide 911 outage, affecting all carriers, just six weeks ago?

This type of failure is bad, but it's unfortunately a lot more common than you think.

[eldaisfish]

this is a bad faith response and you know it.

[Dylan16807]

It looks like a valid question to me. Obviously it's rhetorical, but it makes a reasonable point that the hard-line stance of "cannot forgive a bug of this nature" is probably not viable. These are not strawman examples, these are similarly horrible failures.