[gsck]

People still do. On average the people that do are older, but it still happens.

Unfortunately there is no real way to do properly secure telephone payments, stuff like PCIPal just moves the payment information from the caller speaking it out and it being entered into whatever payment gateway the call agent is using to doing it automatically via DTMF but its all transmitted the same way.

You just need to hope the call centre you are phoning into is setup in a way that the agents can't exfiltrate that payment info (No phones, no paper, no access to anything they shouldnt have access to)