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by Wowfunhappy 718 days ago
It absolutely is still accepted practice. I purchased a hotel reservation by phone mere months ago. Hyatt's website was giving me an error during checkout, so I called them, and they took down my CC over the phone.

This is why I find it strange that the idea of sending CC information over a dialup phone line was seen as unacceptable.

2 comments

> This is why I find it strange that the idea of sending CC information over a dialup phone line was seen as unacceptable.

Simple, new technology is scary, no matter how "safe" it actually is in reality (or not).

Douglas Adams:

> 1. Anything that is in the world when you’re born is normal and ordinary and is just a natural part of the way the world works.

> 2. Anything that’s invented between when you’re fifteen and thirty-five is new and exciting and revolutionary and you can probably get a career in it.

> 3. Anything invented after you’re thirty-five is against the natural order of things.

Yes, new and scary. But I remember the evening news planting the idea that it was (more) dangerous to the public. Took years for that to dissipate.
It's more secure now, as newer forms of phone communication are generally encrypted, and even the hotel's phone system may be encrypted.

Of course, you can probably sit there with a nice microphone and record the front desk to hear those calls.